Contact
The fastest way to get support is by email.
Email supportPinnedMemories
Support for travelers collecting memories that actually matter.
PinnedMemories helps you organize trips, save places, and revisit photo memories on an interactive world map. If you need help, want to report a bug, or have feedback for the beta, you can reach out here.
Need help with something specific?
- Photo import and memory creation
- Trip management and country tracking
- Map interactions and saved places
- Widget behavior and syncing
- Beta feedback, bugs, and crashes
Beta feedback
If you are testing the app through TestFlight, please include your device model, iOS version, and a short description of what you were doing when an issue happened.
App overview
PinnedMemories is a travel memory app designed to help users collect trips, places, and photo moments in one visual experience.
Response times
During the beta period, support requests are handled as quickly as possible, but response times may vary depending on volume.
Frequently asked questions
How do I report a bug?
Send an email with a short description, screenshots if possible, and the steps that led to the issue.
How do I share beta feedback?
You can reply through TestFlight feedback or contact support directly by email.
Does the app require location access?
The app only uses location when needed for map-related features, and the exact behavior is described in the privacy policy.